CUSTOMER REVIEWS

"We bought three pairs for our first purchase as we had heard many compliments about this brand. We loved our first pair so much we recommended Jack & Lily to our friends. Unfortunately one pair had a hole after just an hour of wearing them. We reached out to customer service and received an immediate response with requests to see the shoes, followed by an offer to replace the damaged pair. Great customer service and we will definitely be recommending and buying our toddler shoes from Jack & Lily! Thank you!" - Li En Chong

"My little boy is 14 months and has been walking since he was 10 months. I tried a half dozen different brands and styles of shoes and none would fit his exceptionally wide and large feet (a family trait they tell me). After reading your product reviews, we decided on two pairs from the My Flexx collection and they fit perfectly! The first time he tried his J&L sneakers on, he was thrilled. We took him to to the park and let him loose on the ground for the first time and we are thrilled to know he loves the shoes and his precious piggies are protected. From our family to yours, thank you Jack & Lily!" - Melissa

"I just received my order in the mail and I’m in love! My daughter loves them. She will be one in November and she has been walking since 9 1/2 months. Trying to find a shoe with a sole that is comfortable for her and foot healthy was such a challenge. I love the soft soles but she is starting to adventure outside and these are perfect! Thank you for making such wonderful shoes for our little ones!" - Marcy

"I absolutely love the shoes! They fit my daughter so well and they seem very comfortable. I will be purchasing all of her shoes and boots from Jack and Lily from now on. The customer service is amazing. There was a quality issue with one of the shoes and after informing the company, a new pair was shipped immediately. So nice to see a company stand by their product." - Teri Lynn

"I just received my order and I wanted to write and say thank you so much!!! Not only are the shoes absolutely beautiful but they fit my daughter as though they were custom ordered. I’m so impressed! Thank you so much!" - Tamara

"Jack and Lily shoes are absolutely amazing! I wanted shoes for my toddler that was not too stiff but still have enough support for her at daycare and Jack and lily has been perfect for that. I have let my toddler wear a lot of other brands and she much prefers this one. On top of comfort, their shoes are also super cute, reasonably priced and their customer service team is wonderful. I would highly recommend Jack and Lily to anyone!" - Virginia

"I placed an order (not my first) for 3 lovely pairs of shoes for my Grandchildren. Jack and Lily shipped my order on Oct 15th. The tracking number showed - and Canada Post told me that they had been delivered to me on Oct 22nd. I did not receive them. When I notified Jack and Lily a lady named Alana was very courteous and sent me a return email saying they would replace the order. And they did! Promptly! Without question. Not many companies today would do that. They provided me with superb customer service! I did not have to worry about my order. I highly recommend Jack and Lily - both for their quality products and their unbeatable, friendly, courteous and helpful customer service." - Laura 

"I feel compelled to write and say how wonderful these My Kicks are. I ordered 3 pairs of My Kicks for my daughter because I want her feet to be protected, look fashionable and feel comfortable. Not only are they ADORABLE but they are so easy to put on! Lastly, these shoes DO NOT FALL OFF. I honestly can’t believe it. They are on and stay on. They are quality, comfort, style, function and affordable all in one. Thank you Jack & Lily!" - Jennifer

"I just wanted to say I love these shoes. They fit my daughter perfectly and everyone comments on them, well when we were able to go out. Also, the orders always get shipped quickly and I have never had an issue." - Laura

"(My 20-month old) loves all her Jack & Lily shoes, she refuses to take them off when we get inside the house! :) Thanks for making such a fabulous, affordable product." - Nikki

"My daughter Violet has LIVED in Jack & Lily shoes ever since I discovered them. She is a difficult fit, and Jack & Lily has been a reliable brand for her over the past couple of years. We even purchased the same pairs repeatedly as she grew, because the style and quality is precisely what we want for her." - Megan

"I just want to say a HUGE thank you to Jack & Lily. My little one, my husband and I all love your shoes. We have purchased so many of them, and this is the only brand that makes half sizes. They fit perfectly and they are so easy on the little feet. I definitely recommend them to others. The brand is also affordable with the amazing weekly sales. On top of all that, fast shipping :)" - Regina

"Thank you so very much for making adorable shoes that fit chubby baby and toddler feet. You are one of only brands that my 18 month old daughter can wear without pain, and yours are by far her favorites. Tonight we got two new pairs from and she sobbed when I tried taking them off for bed. I gave up and she fell asleep hugging them. Without you I honestly don't know what she would even be able to wear. Thank you again for a great product, I will be a continued customer until my daughter outgrows your sizing." - Joanna

"...such great quality, cute, and hold up so well!" - Andrea

"Absolutely loved the shoes. I ordered 4 pairs because the price was reasonable and the shoes looked exactly what I was looking for. When they came in the mail, I was so impressed! The shoes looked just like the pictures on the website, durable quality, the shoe was soft and bendy, and fit my baby's foot like a glove. She is a prewalker and I had been searching for shoes just like these at the mall without paying an arm and a leg but it was impossible. Thank you Jack and Lily for these amazing My Flexx, they are perfect for my baby. I'll definitely be buying her next size up soon!" - Marina

“...we absolutely love love love your shoes. My son is really rough on shoes, and yours have held up wonderfully. He has super wide, super chubby feet and shoes are almost impossible to find for him. Yours fit like a dream... love your shoes, and recommend them to everyone.” - Catherine

“We love the My Flexx for the fact that they have a super-flex sole with a supportive rubber grip that makes it practical for the outdoors.” - Krista

"You and all of your Customer Service representatives are awesome!  Your company makes it easy to order toddler shoes from Canada from my home in California and then have the order shipped to Utah." - Susan

"My 17 month old LOVES her new Jack and Lily My Flexx!  We have tried several other kinds of shoes and she hated them, pulled them off and cried because she didn’t want to wear them.  She points to her My Flexx smiles and nods, saying yes please put them on. Thank you for creating a soft, comfortable shoe that is awesome indoors and outdoors." - Marcy

"I have bought my daughter 3 pair of jack and Lily shoes!! LOVE them perfect for narrow feet!! Yet you also have some that can fit the little chunkers. The shoe is great the perfect balance between flexible and supportive!" - Nikki

"We love your product my boy loves his colorful shoes with little animals they are adorable, everybody ask me about them everywhere we go, they are adorable and durable; super soft and clean easily!! hope soon you make bigger shoe I still haven't found another one he likes as much as he does his Jack & Lily's ... this will be the 6 or 7th pair!" - Lina

"I was on the hunt for some minimalist, zero drop, flexible shoes for my kiddo and Jack & Lily did not disappoint! Wish I had known about them sooner… I will be recommending them to everyone." - WhenCaterpillarsFly (Instagram)

"It's very important to have good shoes that support a child's feet during the first walking days of their life. I want to say thank you to Jack & Lily, not only are their shoes absolutely amazing and made to perfection, but the customer service is absolutely wonderful. I would highly recommend these shoes to anyone who has a new little one that is walking. Thank you Jack & Lily." - Brandy

"I love them and so do my kids. They beg to wear them. We get compliments on them all the time... I recommend them often due to the great quality and soft, flexible, barefoot-like sole." - Charity

"I am beyond thrilled with your product and service as a first time buyer.  Thanks so much from me and my girls!!" - Jacqueline

"Love Jack and Lily, thanks for such soft and pretty shoes!" - Victoria

“So happy you have 30-36 months now! I wish you also made the My Flexx in 30-36 months - they are the perfect indoor shoe for my son at daycare!” - Michelle

"I have purchased a number of pairs of shoes from you for my little guy. I love the style, the colours, how easy they are to get on his feet and how light they are." - Sarah

"This is the only brand of shoes that stays on my daughter's feet!" - Jessica

"These are the shoes we had on {my son} when we got evacuated from Fort Mcmurray. I was SO happy they were the ones on his feet! It's super hard to find comfortable shoes for little feet. I find other shoes are so stiff and hard to get on. By the time we were able to come back to Fort Mcmurray they were pretty snug. Luckily I had ordered another pair, a size up that were waiting for us when we got home!" - Tonya

"My 15 month old son has a pair of your shoes and loves them! He's tried several shoe brands and your product definitely provides the most comfort and allows him to walk easily." - Julie

"Thank you for making such a good quality, functional, and beautiful product! This is the first pair of shoes I have found that fit my daughters chubby feet. My order was shipped to me in only 2 days and when there was a small flaw in one pair, they immediately shipped me a replacement. You don't get service like that anymore!" - Paige

"I am very excited to purchase more My Flexx shoes. They are fantastic and exactly what I am looking for. I get compliments on them all the time!" - Carroll

"I absolutely love love love your shoes. The boots in particular. I have the boots in a range of colours and my toddler always gets comments about them when she wears them... My toddler has a high arch and actually can't get her foot into conventional boots but the velcro tabs make it perfectly easy for her to get into whilst still providing a good fit." - Tammy

"Thank you so much for offering a size 30-36 now. My daughter and I love your shoes and were sad we wouldn't be able to buy a bigger pair. We were so happy to find a bigger size just in time." - Shawna

"Hands down the best baby and toddler shoes ever!... Super fast delivery and excellent quality! Plus easiest for little one to walk in! I just love Jack &Lily." - Jenni

"Excellent customer service and we love the shoes!!" - Tracy

"Loving your shoes!!! I'm very satisfied with a pair of Mary Janes I bought from you. My daughter... looks super cute in them and they are holding to the many trips to the park and beach." - Linda

"I just wanted to say you guys rock! I love your shoes and so does my son. He refuses to take them off and asks for them first thing upon waking. He was struggling to balance but with your shoes he is on the move! I have told all my friends. Thank you." - Kiah

"So glad we found your adorable (and extremely well made) shoes for my 14 month old toddler with a pudgy foot. We've purchased 4 pairs (so far) and get compliments everywhere we go on them. Thanks again for producing a great product!" - Sarah