From the very beginning, Jack & Lily founder Brenda Buell was determined to do things differently – especially when it came to the kind of commitment her brand new business would offer.
Having the freshest, high-quality footwear styles for babies & toddlers was important but there was something else that mattered even more: customer-focused service that was truly second to none!
That heartfelt goal led to The Jack & Lily Promise: If you ever find a defect, flaw or imperfection of any kind, with any of our products, just let us know what the problem is so we can make it right. Simple, easy and to the point. Jack & Lily has your back, so moms (and dads!) can finally breathe easy and shop with confidence.
JACK & LILY NORTH AMERICA
North America: 1-877-995-8367